PartsSource Live — Webinar Series

Reducing Cost of Service Without Increasing Clinical Risk

A peer-led executive conversation with Jay Olson, Director of Biomedical Services at Marshfield Clinic Health System, on how health systems reduce service cost responsibly.

August 27, 2026
1:00 PM ET
Jessica Lightfoot headshot
Featured Speaker
Jay Olson
Director of Biomedical Services · Marshfield Clinic Health System

Jay moved his team beyond inherited contracts, fragmented service decisions, and one-size-fits-all coverage toward an evidence-based model that reduces cost while protecting clinical readiness. He anchors this session as the primary peer voice, sharing what the transformation took and what he learned along the way.

Health systems face relentless pressure to reduce operating costs, and service spend rarely escapes that pressure. But cost reduction cannot come at the expense of clinical readiness. When service decisions come down to price alone, health systems create new risk. When they default to inherited coverage, they preserve avoidable cost.


There is a smarter path between those two extremes. Evidence-based service strategy connects every service decision to asset criticality, internal capability, vendor quality, and total cost. It answers the questions that matter: which assets require OEM support, which move to qualified alternatives, where in-house teams take on more strategic work, and where flexible service models reduce cost without compromising uptime or quality.
What you’ll learn
  • Less Friction. Fewer Touches.
    Consolidate disconnected supplier workflows and recover technician capacity for preventive maintenance and patient-impacting work.
  • Confidence Through Transparency
    Put the right data in front of stakeholders to build trust and drive faster, more confident decisions.
  • More Options. Faster Recovery.
    Extend coverage beyond traditional service channels to cut downtime exposure and protect patient care continuity.
Reserve Your Spot
August 27 · 1:00 PM ET · Live via Zoom
Save My Seat
Join 200+ HTM leaders and Executives who attend PartsSource Live.
Is this session for you?

Built for frontline HTM leadership

This session is most valuable if your day-to-day involves any of the following.

HTM Directors & Managers
You’re responsible for clinical equipment performance across one or more facilities and looking for ways to move from reactive to strategic.
Clinical Engineering Leaders
You manage a biomed or CE team and need better data, faster procurement options, and less overhead to deliver uptime.
VP / Director of Operations
You need visibility across clinical asset performance and want to understand how peer organizations quantify their operational impact.
FAQ

Questions?

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Contact the events team
Yes. All registrants receive a recording link within 24 hours of the session, whether or not they attended live.
No. PartsSource Live is completely free to attend.
60 minutes total: ~45 minutes of conversation with the featured speaker, followed by a 15-minute live Q&A.
No. PartsSource Live features peer-to-peer conversations.

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